Returns & Exchanges Policy
We want you to be completely satisfied with your purchase; if your appliance doesn't meet your expectations, you may return it within 30 days of delivery in its original packaging. Please ensure all components and manuals are included to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the item you wish to return and receive a Return Authorization number.
- 2.Pack Securely
Place the appliance in its original box with all accessories and protective padding to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring old labels are covered.
- 4.Receive Refund
Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5 to 7 business days.